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When good things happen to bad products: where are the benefits of usability in the consumer appliance market?

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Author: Timo Jokela Oulu University, Finland
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Volume 11 Issue 6, November + December 2004
ACM New York, NY, USA
table of contents doi>10.1145/1029036.1029050
When good things happen to bad products: where are the benefits of usability in the consumer appliance market? Published by ACM 2004 Article
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