Where am I and who am I?: issues in collaborative technical help

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Authors: Michael Twidale University of Illinois, Urbana-Champaign
Karen Ruhleder University of Illinois, Urbana-Champaign
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· Proceeding
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Pages 378 - 387
ACM New York, NY, USA ©2004
table of contents ISBN:1-58113-810-5 doi>10.1145/1031607.1031671
Where am I and who am I?: issues in collaborative technical help Published by ACM 2004 Article
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