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QnA: augmenting an instant messaging client to balance user responsiveness and performance
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Authors:
Daniel Avrahami
Carnegie Mellon University, Pittsburgh, PA
Scott E. Hudson
Carnegie Mellon University, Pittsburgh, PA
Published in:
· Proceeding
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Pages 515 - 518
ACM
New York, NY
, USA
©2004
table of contents
ISBN:1-58113-810-5
doi>
10.1145/1031607.1031692
2004 Article
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· Downloads (cumulative): 863
· Citation Count: 15
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computer-supported collaborative work
computer-supported cooperative work
design
im
instant messaging
interruptions
management
performance
psychology
sociology
workflow
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