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Oops! Coping with Human Error in IT Systems

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Author: Aaron B. Brown IBM's T.J. Watson Research Center
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· Magazine
Queue - System Failures Queue Homepage archive
Volume 2 Issue 8, November 2004
ACM New York, NY, USA
table of contents doi>10.1145/1036474.1036497
Oops! Coping with Human Error in IT Systems Published by ACM 2004 Article
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