Outsourcing & offshoring: impact on the user experience

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Authors: Liam Friedland Snap Design, San Francisco Bay Area, CA
Jon Innes SAP Labs LLC, Palo Alto, CA
Roman Longoria Computer Associates, Houston, TX
Wayne Hom Augmentum, Foster City, CA
Pradeep Henry Cognizant, Chennai, India
Richard Anderson Riander, San Francisco Bay Area, CA
Outsourcing & offshoring: impact on the user experience Published by ACM 2005 Article
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Published in:
· Proceeding
CHI EA '05 CHI '05 Extended Abstracts on Human Factors in Computing Systems
Pages 1170-1171
ACM New York, NY, USA ©2005
table of contents ISBN:1-59593-002-7 doi>10.1145/1056808.1056866

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