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Making personalized recommendations to customers in a service-oriented economy: a quantitative model based on reputation and risk attitude
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Authors:
Dickson K. W. Chiu
Dickson Computer Systems, Hong Kong, China
Ho-fung Leung
The Chinese University of Hong Kong, Hong Kong, China
Ka-man Lam
The Chinese University of Hong Kong, Hong Kong, China
Published in:
· Proceeding
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
Pages 210-216
ACM
New York, NY
, USA
©2005
table of contents
ISBN:1-59593-112-0
doi>
10.1145/1089551.1089592
2005 Article
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Tags:
design
electronic commerce
human factors
impression
management
persuasiveness
reputation
risk attitude
trustworthiness
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