An empirical study of Customer Loyalty of the telecommunication industry in China

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Authors: Jun Xue Xi'an jiaotong University, Xi'an, China
Bin Liang Xi'an Telecom & Post University, Xi'an, China
Published in:
· Proceeding
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
Pages 335-342
ACM New York, NY, USA ©2005
table of contents ISBN:1-59593-112-0 doi>10.1145/1089551.1089613
An empirical study of Customer Loyalty of the telecommunication industry in China Published by ACM 2005 Article
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