Introduction

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Authors: Jim Spohrer IBM Almaden Services Research Center, San Jose, CA
Doug Riecken IBM Thomas J. Watson Research Center, Yorktown Heights, NY
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· Magazine
Communications of the ACM - Services science CACM Homepage archive
Volume 49 Issue 7, July 2006
Pages 30-32
ACM New York, NY, USA
table of contents doi>10.1145/1139922.1139944
Introduction Published by ACM 2006 Article
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