Needs-based analysis of online customer reviews

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Author: Thomas Y. Lee University of Pennsylvania, Philadelphia, PA
Published in:
· Proceeding
ICEC '07 Proceedings of the ninth international conference on Electronic commerce
Pages 311-318
ACM New York, NY, USA ©2007
table of contents ISBN: 978-1-59593-700-1 doi>10.1145/1282100.1282159
Needs-based analysis of online customer reviews Published by ACM 2007 Article
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· Citation Count: 3


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