The problem is problems: problem tracking, resolution and record keeping in a large university environment

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Author: Jeanne Lee Cunningham
Published in:
· Proceeding
SIGUCCS '92 Proceedings of the 20th annual ACM SIGUCCS conference on User services
Pages 77-80
ACM New York, NY, USA ©1992
table of contents ISBN:0-89791-545-3 doi>10.1145/143164.143218
The problem is problems: problem tracking, resolution and record keeping in a large university environment Published by ACM 1992 Article
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