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Structuring a process management center of excellence

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Authors: Rafael Paim Federal Center for Technological Education Celso, Rio de Janeiro, Brazil
Vanessa Nunes Federal University of the State of Rio de Janeiro (UNIRIO), Rio de Janeiro, RJ, Brazil
Bruno Pinho GEOS
Flavia Santoro NP2Tec
Claudia Cappelli NP2Tec
Fernanda Araujo Baiño NP2Tec
Structuring a process management center of excellence Published by ACM 2009 Article
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· Proceeding
SAC '09 Proceedings of the 2009 ACM symposium on Applied Computing
ACM New York, NY, USA ©2009
table of contents ISBN: 978-1-60558-166-8 doi>10.1145/1529282.1529342

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