Using a fuzzy classification approach to assess e-commerce Web sites: An empirical investigation

doi:10.1145/1552291.1552295

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Using a fuzzy classification approach to assess e-commerce Web sites: An empirical investigation

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Authors:	Duanning Zhou	Eastern Washington University, Spokane, WA
	Wayne Wei Huang	Ohio University, Athens, OH and Harvard University

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	ACM Transactions on Internet Technology (TOIT) TOIT Homepage archive
	Volume 9 Issue 3, July 2009 ACM New York, NY, USA table of contents doi>10.1145/1552291.1552295

	2009 Article Research Refereed
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Tags: decision support design e-commerce web site assessment e-commerce web site assessment system evaluation/methodology experimentation fuzzy set human factors theory and models web-based interaction

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