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Implementing an online help desk system based on conversational agent

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Authors: Alisa Kongthon National Electronics and Computer Technology Center (NECTEC), Klong Luang, Pathumthani, Thailand
Chatchawal Sangkeettrakarn National Electronics and Computer Technology Center (NECTEC), Klong Luang, Pathumthani, Thailand
Sarawoot Kongyoung National Electronics and Computer Technology Center (NECTEC), Klong Luang, Pathumthani, Thailand
Choochart Haruechaiyasak National Electronics and Computer Technology Center (NECTEC), Klong Luang, Pathumthani, Thailand
Implementing an online help desk system based on conversational agent Published by ACM 2009 Article
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· Proceeding
MEDES '09 Proceedings of the International Conference on Management of Emergent Digital EcoSystems
ACM New York, NY, USA ©2009
table of contents ISBN: 978-1-60558-829-2 doi>10.1145/1643823.1643908

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