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Zen and the art of learning support: combining documentation, training, and online help functions for a unique organizational approach to information development

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Author: Karen E. Goeller Information Design Process Manager, Bellcore
Published in:
· Proceeding
SIGDOC '94 Proceedings of the 12th annual international conference on Systems documentation: technical communications at the great divide
ACM New York, NY, USA ©1994
table of contents ISBN:0-89791-681-6 doi>10.1145/192506.192552
Zen and the art of learning support: combining documentation, training, and online help functions for a unique organizational approach to information development Published by ACM 1994 Article
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