LCI: a social channel analysis platform for live customer intelligence

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Authors: Malu Castellanos HP, Palo Alto, CA, USA
Umeshwar Dayal HP, Palo Alto, USA
Meichun Hsu HP, Palo Alto, USA
Riddhiman Ghosh HP, Palo Alto, USA
Mohamed Dekhil HP, Palo Alto, USA
Yue Lu UIUC, Champagne, USA
Lei Zhang University of Illinois at Chicago, Chicago, USA
Mark Schreiman HP Enterprise Business, Palo Alto, CA, USA
LCI: a social channel analysis platform for live customer intelligence Published by ACM 2011 Article
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· Proceeding
SIGMOD '11 Proceedings of the 2011 ACM SIGMOD International Conference on Management of data
Pages 1049-1058
ACM New York, NY, USA ©2011
table of contents ISBN: 978-1-4503-0661-4 doi>10.1145/1989323.1989436

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