Public process management: a method for introducing standard business reporting

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Authors: Joris Hulstijn Delft University of Technology, The Netherlands
Remco van Wijk Delft University of Technology, The Netherlands
Niels de Winne Delft University of Technology, The Netherlands
Nitesh Bharosa Delft University of Technology, The Netherlands
Marijn Janssen Delft University of Technology, The Netherlands
Yao-Hua Tan Delft University of Technology, The Netherlands
Public process management: a method for introducing standard business reporting Published by ACM 2011 Article
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dg.o '11 Proceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times
Pages 141-150
ACM New York, NY, USA ©2011
table of contents ISBN: 978-1-4503-0762-8 doi>10.1145/2037556.2037577

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