Outage detection via real-time social stream analysis: leveraging the power of online complaints

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Authors: Eriq Augustine California Polytechnic State University, San Luis Obispo, CA, USA
Cailin Cushing California Polytechnic State University, San Luis Obispo, CA, USA
Alex Dekhtyar California Polytechnic State University, San Luis Obispo, CA, USA
Kevin McEntee Netflix, Inc., Los Gatos, CA, USA
Kimberly Paterson California Polytechnic State University, San Luis Obispo, CA, USA
Matt Tognetti California Polytechnic State University, San Luis Obispo, CA, USA
Outage detection via real-time social stream analysis: leveraging the power of online complaints Published by ACM 2012 Article
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· Proceeding
WWW '12 Companion Proceedings of the 21st international conference companion on World Wide Web
Pages 13-22
ACM New York, NY, USA ©2012
table of contents ISBN: 978-1-4503-1230-1 doi>10.1145/2187980.2187983

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