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The labor practices of service mediation: a study of the work practices of food assistance outreach
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Authors:
Lynn Dombrowski
University of California, Irvine, Irvine, California, United States
Amy Voida
University of California, Irvine, Irvine, California, United States
Gillian R. Hayes
University of California, Irvine, Irvine, CA, USA
Melissa Mazmanian
University of California, Irvine, Irvine, California, United States
2012 Article
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Published in:
· Proceeding
CHI '12
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Pages 1977-1986
ACM
New York, NY
, USA
©2012
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ISBN: 978-1-4503-1015-4
doi>
10.1145/2207676.2208342
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Tags:
e-government
food insecurity
group and organization interfaces
service mediation
service systems
social issues
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