Concepts inComparing collaboration and individual personas for the design and evaluation of collaboration software
Collaborative software
Collaborative software (also referred to as groupware) is computer software designed to help people involved in a common task achieve goals. One of the earliest definitions of ¿collaborative software¿ is, "intentional group processes plus software to support them. " (Peter and Trudy Johnson-Lenz). The design intent of collaborative software (groupware) is to transform the way documents and rich media are shared to enable more effective team collaboration.
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Collaboration
Collaboration is working together to achieve a goal. It is a recursive process where two or more people or organizations work together to realize shared goals, (this is more than the intersection of common goals seen in co-operative ventures, but a deep, collective, determination to reach an identical objective) ¿ for example, an intriguing endeavor that is creative in nature¿by sharing knowledge, learning and building consensus.
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Software design
Software design is a process of problem solving and planning for a software solution. After the purpose and specifications of software are determined, software developers will design or employ designers to develop a plan for a solution. It includes low-level component and algorithm implementation issues as well as the architectural view.
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Persona (marketing)
In marketing and user-centered design, personas are fictional characters created to represent the different user types within a targeted demographic, attitude and/or behavior set that might use a site, brand or product in a similar way. Marketers may use personas together with market segmentation, where the qualitative personas are constructed to be representative of specific segments.
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Collaborative learning
Collaborative learning is a situation in which two or more people learn or attempt to learn something together. Unlike individual learning, people engaged in collaborative learning capitalize on one another¿s resources and skills (asking one another for information, evaluating one another¿s ideas, monitoring one another¿s work, etc.).
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Cognitive walkthrough
The cognitive walkthrough method is a usability inspection method used to identify usability issues in a piece of software or web site, focusing on how easy it is for new users to accomplish tasks with the system. Whereas cognitive walkthrough is task-specific, heuristic evaluation takes a holistic view to catch problems not caught by this and other usability inspection methods.
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User experience
User experience (UX) is the way a person feels about using a product, system or service. User experience highlights the experiential, affective, meaningful and valuable aspects of human-computer interaction and product ownership, but it also includes a person¿s perceptions of the practical aspects such as utility, ease of use and efficiency of the system. User experience is subjective in nature, because it is about an individual¿s feelings and thoughts about the system.
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