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Answer Garden 2: merging organizational memory with collaborative help
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Authors:
Mark S. Ackerman
Department of Information and Computer Science, University of California, Irvine, Irvine, CA
David W. McDonald
Department of Information and Computer Science, University of California, Irvine, Irvine, CA
Published in:
· Proceeding
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Pages 97-105
ACM
New York, NY
, USA
©1996
table of contents
ISBN:0-89791-765-0
doi>
10.1145/240080.240203
1996 Article
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· Citation Count: 82
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Tags:
cmc
collaborative help
community memory
computer conferencing, teleconferencing, and videoconferencing
computer-mediated communications
computer-supported cooperative work
corporate memory
cscw
design
group memory
help
human factors
information access
information refining
information retrieval
information systems
interaction styles
organizational design
organizational memory
training, help, and documentation
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