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Comparative usability evaluation: critical incidents and critical threads

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Authors: Jürgen Koenemann-Belliveau Department of Psychology, Rutgers University, New Brunswick, NJ
John M. Carroll Department of Computer Science, Virginia Tech, Blacksburg, VA
Mary Beth Rosson Department of Computer Science, Virginia Tech, Blacksburg, VA
Mark K. Singley Division of Cognitive and Instructional Science, ETS, Princeton, NJ
Comparative usability evaluation: critical incidents and critical threads Published by ACM 1994 Article
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CHI '94 Conference companion on Human factors in computing systems
ACM New York, NY, USA ©1994
table of contents ISBN:0-89791-651-4 doi>10.1145/259963.260370

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