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Authors:
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Alison Black
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IDEO Product Development, 7/8 Jeffreys Place, Jeffreys Street, London NW1 9PP, U.K.
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Oliver Bayley
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IDEO Product Development, 7/8 Jeffreys Place, Jeffreys Street, London NW1 9PP, U.K.
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Colin Burns
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IDEO Product Development, 7/8 Jeffreys Place, Jeffreys Street, London NW1 9PP, U.K.
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Ilkka Kuuluvainen
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Nokia Consumer Electronics, Östliche 132m Postfach 17 20, D-75117 Pforzheim, Germany
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John Stoddard
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IDEO Product Development, 7/8 Jeffreys Place, Jeffreys Street, London NW1 9PP, U.K.
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