Using cluster analysis to guide interface design for audiotext services

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Authors: Eileen C. Schwab Ameritech Services, Inc., 2000 W. Ameritech Center Drive-2C44, Hoffman EStates, IL
Amy L. Schwartz Applied Cognitive Research, Inc., 2614 Hartd Street, Evanston, IL
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· Proceeding
CHI '93 INTERACT '93 and CHI '93 Conference Companion on Human Factors in Computing Systems
Pages 59-60
ACM New York, NY, USA ©1993
table of contents ISBN:0-89791-574-7 doi>10.1145/259964.260069
Using cluster analysis to guide interface design for audiotext services Published by ACM 1993 Article
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