Remote usability evaluation: can users report their own critical incidents?

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Authors: José C. Castillo U S WEST Information Technologies, 1801 California St., Suite 1640, Denver, CO
H. Rex Hartson Department of Computer Science, Virginia Polytechnic Institute and State University, Blacksburg, VA
Deborah Hix Department of Computer Science, Virginia Polytechnic Institute and State University, Blacksburg, VA
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· Proceeding
CHI '98 CHI 98 Cconference Summary on Human Factors in Computing Systems
Pages 253-254
ACM New York, NY, USA ©1998
table of contents ISBN:1-58113-028-7 doi>10.1145/286498.286736
Remote usability evaluation: can users report their own critical incidents? Published by ACM 1998 Article
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