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Out of the frying pan and into the fire: creating a help desk

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Authors: James Cunningham Multimedia Technologies and Specird Projects, Whitman College, 345 Boyer Avenue, Wdla Walla WA
Bryan Lubbers Whitman College, 345 Boyer, Walla Walla WA
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· Proceeding
SIGUCCS '98 Proceedings of the 26th annual ACM SIGUCCS conference on User services
ACM New York, NY, USA ©1998
table of contents ISBN:1-58113-006-6 doi>10.1145/288335.288461
Out of the frying pan and into the fire: creating a help desk Published by ACM 1998 Article
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