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Customer-focused design data in a large, multi-site organization
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Authors:
Paula Curtis
Hewlett-Packard Company, 3404 E. Harmony Road, Fort Collins, CO
Tammy Heiserman
Hewlett-Packard Company, 3404 E. Harmony Road, Fort Collins, CO
David Jobusch
Hewlett-Packard Company, 3404 E. Harmony Road, Fort Collins, CO
Mark Notess
Hewlett-Packard Company, 3404 E. Harmony Road, Fort Collins, CO
Jayson Webb
R&R Research, Inc., 1373 Grandview Ave., Suite 2110, Columbus, OH
1999 Article
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Published in:
· Proceeding
CHI '99
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Pages 608-615
ACM
New York, NY
, USA
©1999
table of contents
ISBN:0-201-48559-1
doi>
10.1145/302979.303170
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Tags:
affinity
contextual design
contextual inquiry
customer-focused design
design
distributed teams
group and organization interfaces
human factors
organizational change
theory
user data
user-centered design
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