Concepts inUniversal usability statements: Marking the trail for all users
Universal usability refers to the design of information and communications products and services that are usable for every citizen. The concept has been advocated by Professor Ben Shneiderman, a computer scientist at the University of Maryland, College Park. He also provided a more practical definition of universal usability ¿ ¿having more than 90% of all households as successful users of information and communications services at least once a week.
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