The use of auditory feecback in call centre CHHI

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Authors: Anette Steel University of Waikato, Hamilton, New Zealand
Matt Jones University of Waikato, Hamilton, New Zealand
Mark Apperley University of Waikato, Hamilton, New Zealand
Tristan Jehan University of Waikato, Hamilton, New Zealand
The use of auditory feecback in call centre CHHI Published by ACM 2002 Article
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· Proceeding
CHI EA '02 CHI '02 Extended Abstracts on Human Factors in Computing Systems
Pages 768-769
ACM New York, NY, USA ©2002
table of contents ISBN:1-58113-454-1 doi>10.1145/506443.506588

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