Combining usability research with documentation development for improved user support

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Authors: Timothy Keirnan Tec-Ed, Inc., Ann Arbor, MI
Lori Anschuetz Tec-Ed, Inc., Rochester, NY
Stephanie Rosenbaum Tec-Ed, Inc., Palo Alto, CA
Published in:
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· Proceeding
SIGDOC '02 Proceedings of the 20th annual international conference on Computer documentation
Pages 84 - 89
ACM New York, NY, USA ©2002
table of contents ISBN:1-58113-543-2 doi>10.1145/584955.584968
Combining usability research with documentation development for improved user support Published by ACM 2002 Article
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