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What is really important in supporting end-users?
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Authors:
Hallgeir Nilsen
Agder University College, Kristiansand, Norway
Maung K. Sein
Agder University College, Kristiansand, Norway
Published in:
· Proceeding
SIGMIS CPR '04
Proceedings of the 2004 SIGMIS conference on Computer personnel research: Careers, culture, and ethics in a networked environment
Pages 48 - 54
ACM
New York, NY
, USA
©2004
table of contents
ISBN:1-58113-847-4
doi>
10.1145/982372.982383
2004 Article
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· Citation Count: 1
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Tags:
end-user support
expectations
human factors
human factors
management
performance
user preferences
user-satisfaction
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