User-centered eService design and redesign

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Author: Esin Kiris AT&T Research Labs, Middletown, NJ
Published in:
· Proceeding
CHI EA '04 CHI '04 Extended Abstracts on Human Factors in Computing Systems
Pages 990-1003
ACM New York, NY, USA ©2004
table of contents ISBN:1-58113-703-6 doi>10.1145/985921.985954
User-centered eService design and redesign Published by ACM 2004 Article
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