Concepts inIBM Almaden's user sciences & experience research lab
IBM Almaden Research Center
The IBM Almaden Research Center is in San Jose, California, and is one of IBM's nine worldwide research labs. Its scientists perform basic and applied research in computer science, services, storage systems, physical sciences, and materials science and technology. The center opened in 1986, and continues the research started in San Jose more than fifty years ago. Nearly all of Almaden¿s approximately 500 research employees are in technical functions and more than half of these hold Ph.D.s.
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IBM
International Business Machines Corporation or IBM is an American multinational technology and consulting corporation headquartered in Armonk, New York, United States. IBM manufactures and sells computer hardware and software, and it offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.
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Silicon Valley
Silicon Valley refers to the southern part of the San Francisco Bay Area in Northern California in the United States. The region is home to many of the world's largest technology corporations. The term originally referred to the region's large number of silicon chip innovators and manufacturers, but eventually came to refer to all the high-tech businesses in the area; it is now generally used as a metonym for the American high-tech sector.
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IBM Personal Computer
The IBM Personal Computer, commonly known as the IBM PC, is the original version and progenitor of the IBM PC compatible hardware platform. It is IBM model number 5150, and was introduced on August 12, 1981. It was created by a team of engineers and designers under the direction of Don Estridge of the IBM Entry Systems Division in Boca Raton, Florida. Alongside "microcomputer" and "home computer", the term "personal computer" was already in use before 1981.
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Collaborative software
Collaborative software (also referred to as groupware) is computer software designed to help people involved in a common task achieve goals. One of the earliest definitions of ¿collaborative software¿ is, "intentional group processes plus software to support them. " (Peter and Trudy Johnson-Lenz). The design intent of collaborative software (groupware) is to transform the way documents and rich media are shared to enable more effective team collaboration.
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Sensemaking
Sensemaking is the process by which people give meaning to experience. While this process has been studied by other disciplines under other names for centuries, the term "sensemaking" has primarily marked three distinct but related research areas since the 1970s: Sensemaking was introduced to Human¿computer interaction by PARC researchers Russell, Stefik, Pirolli and Card in 1993, to information science by Brenda Dervin, and organizational studies by Karl Weick.
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