Raul Medina-Mora
Terry Winograd
- 1.Bullen, Chris, and John Bennett, Groupware in Practice: An Interpretation of Work Experiences, in C. Dunlop and R. Kling (eds.), Computerization and Controversy, Academic Press, 1991,257-287. Google Scholar
Digital Library
- 2.Dunham, Robert, Business design technology: Software development for customer satisfaction, IEEE Press, Proceedings of the 24th Annual Hawaii International Conference on Systems Sciences, 1991, 792-798Google ScholarCross Ref
- 3.Flores, Femando, Michael Graves, Bradley Harffield and Terry Winograd, Computer systems and the design of organizational interaction, ACM Transactions on Office Information Systems 6:2 (April, 1988), 153-172. Google ScholarDigital Library
- 4.Flores, Femando, Management and Communication in the Office of the Future, Dissertation, University of California, Berkeley, 1982.Google Scholar
- 5.Hammer, Michael, Reengineering Work: Don't Automate, Obliterate, Harvard Business Review, July-August 1990, 104-111Google Scholar
- 6.Keen, Peter, Shaping the Future: Business Design through Information Technology, Boston: Harvard Business School Press, 1991. Google ScholarDigital Library
- 7.Kensing, Finn, and Terry Winograd, The languageaction approach to design of computer support for cooperative work, Proceedings of the IFIP TC8 Conference on Collaborative Work, Social Communications and Information Systems, Helsinki, Finland, 27-29 August, 1991.Google Scholar
- 8.Kukla, Charles, Anne Clements, Robert Morse, and Debra Cash, Designing Effective Systems: A Tool Approach, in P. Adler and T. Winograd (eds.), Usability: Turning Technology into Tools, New York: Oxford University Press, 1992, 41-65. Google ScholarDigital Library
- 9.Moad, Jeff, ViewStar faces many Goliaths, Datamation 38:11 (May 15, 1992), 30-31.Google Scholar
- 10.Winograd, Terry, A language/action perspective on the design of cooperative work Human-Computer Interaction 3:1 (1987/88), 3-30.Google Scholar
- 11.Winograd, Terry, Where the action is, Byte, December, 1988, 256-260. Google ScholarDigital Library
- 12.Winograd, Terry and Femando Flores, Understanding Computers and Cognition: A New Foundation for Design, Norwood, NJ: Ablex, 1986. Paperback issued by Addison-Wesley, 1987. Google ScholarDigital Library
Index Terms
The action workflow approach to workflow management technology
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