research-article

Awareness as an antidote to distance: making distributed groups cooperative and consistent

Authors:

Alex PentlandAuthors Info & Claims

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work

Pages 1237 - 1246

https://doi.org/10.1145/2145204.2145391

Published: 11 February 2012 Publication History

Abstract

Sociometric feedback visualizes social signals among group members to increase their awareness of their communication patterns. We deployed the Meeting Mediator, a real-time sociometric feedback system to groups participating in two rounds of a social dilemma task: in one round, all members were co-located and in the other round, the members were geographically distributed. Laboratory results show that the sociometric feedback successfully increases the speaking time and the frequency of turn transitions of groups that are initially distributed and later co-located, and also leads to a higher cooperation rate, increasing the overall earnings of these groups. In addition, the sociometric feedback helps groups have a more consistent pattern of behavior before and after a change in their geographic distribution.

Therefore, the sociometric feedback influences the communication patterns of distributed groups and makes them more cooperative. Furthermore, the sociometric feedback helps groups sustain those patterns of communication even after a change in geographic distribution.

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Cited By

Yarmand MKreamer LSuri SJaffe S(2024)Format Matters: Comparing the Inclusiveness and Effectiveness of Hybrid and Remote MeetingsProceedings of the ACM on Human-Computer Interaction10.1145/36869688:CSCW2(1-23)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686968
Lallemand CLushnikova ADawson JToebosch R(2024)Trinity: A Design Fiction to Unravel the Present and Future Tensions in Professional Informatics and Awareness Support ToolsProceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work10.1145/3663384.3663396(1-15)Online publication date: 25-Jun-2024
https://dl.acm.org/doi/10.1145/3663384.3663396
Kohl SCalero Valdez ASchröder K(2023)Using Speech Contribution Visualization to Improve Team Performance of Divergent Thinking TasksProceedings of the 15th Conference on Creativity and Cognition10.1145/3591196.3596824(319-324)Online publication date: 19-Jun-2023
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Index Terms

Awareness as an antidote to distance: making distributed groups cooperative and consistent
1. Human-centered computing
  1. Collaborative and social computing

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cover image ACM Conferences

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work

February 2012

1460 pages

ISBN:9781450310864

DOI:10.1145/2145204

General Chairs:
Steven Poltrock
Boeing Research & Technology
,
Carla Simone
University of Milano-Biccoca
,
Program Chairs:
Jonathan Grudin
Microsoft Research
,
Gloria Mark
University of California, Irvine
,
John Riedl
University of Minnesota

Copyright © 2012 ACM.

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Published: 11 February 2012

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CSCW '12: Computer Supported Cooperative Work

February 11 - 15, 2012

Washington, Seattle, USA

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CSCW '12 Paper Acceptance Rate 164 of 415 submissions, 40%;

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Cited By

Yarmand MKreamer LSuri SJaffe S(2024)Format Matters: Comparing the Inclusiveness and Effectiveness of Hybrid and Remote MeetingsProceedings of the ACM on Human-Computer Interaction10.1145/36869688:CSCW2(1-23)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686968
Lallemand CLushnikova ADawson JToebosch R(2024)Trinity: A Design Fiction to Unravel the Present and Future Tensions in Professional Informatics and Awareness Support ToolsProceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work10.1145/3663384.3663396(1-15)Online publication date: 25-Jun-2024
https://dl.acm.org/doi/10.1145/3663384.3663396
Kohl SCalero Valdez ASchröder K(2023)Using Speech Contribution Visualization to Improve Team Performance of Divergent Thinking TasksProceedings of the 15th Conference on Creativity and Cognition10.1145/3591196.3596824(319-324)Online publication date: 19-Jun-2023
https://dl.acm.org/doi/10.1145/3591196.3596824
Sato ASramek ZYatani K(2023)Groupnamics: Designing an Interface for Overviewing and Managing Parallel Group Discussions in an Online ClassroomProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581322(1-18)Online publication date: 19-Apr-2023
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Khadpe PKulkarni CKaufman G(2022)Empathosphere: Promoting Constructive Communication in Ad-hoc Virtual Teams through Perspective-taking SpacesProceedings of the ACM on Human-Computer Interaction10.1145/35129026:CSCW1(1-26)Online publication date: 7-Apr-2022
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Samrose SHoque E(2022)MIAProceedings of the ACM on Human-Computer Interaction10.1145/34928646:GROUP(1-24)Online publication date: 14-Jan-2022
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McVeigh-Schultz JIsbister K(2021)A “beyond being there” for VR meetings: envisioning the future of remote workHuman–Computer Interaction10.1080/07370024.2021.199486037:5(433-453)Online publication date: 14-Dec-2021
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Celepkolu MWiggins JGaldo ABoyer K(2021)Designing a visualization tool for children to reflect on their collaborative dialogueInternational Journal of Child-Computer Interaction10.1016/j.ijcci.2020.10023227:COnline publication date: 1-Mar-2021
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Porter BGrippa F(2020)A Platform for AI-Enabled Real-Time Feedback to Promote Digital CollaborationSustainability10.3390/su12241024312:24(10243)Online publication date: 8-Dec-2020
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Glikson EWoolley AGupta PKim Y(2019)Visualized Automatic Feedback in Virtual TeamsFrontiers in Psychology10.3389/fpsyg.2019.0081410Online publication date: 16-Apr-2019
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