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Moving Across Lands: Online Platform Migration in Fandom Communities

Published: 29 May 2020 Publication History

Abstract

When online platforms rise and fall, sometimes communities fade away, and sometimes they pack their bags and relocate to a new home. To explore the causes and effects of online community migration, we examine transformative fandom, a longstanding, technology-agnostic community surrounding the creation, sharing, and discussion of creative works based on existing media. For over three decades, community members have left and joined many different online spaces, from Usenet to Tumblr to platforms of their own design. Through analysis of 28 in-depth interviews and 1,886 survey responses from fandom participants, we traced these migrations, the reasons behind them, and their impact on the community. Our findings highlight catalysts for migration that provide insights into factors that contribute to success and failure of platforms, including issues surrounding policy, design, and community. Further insights into the disruptive consequences of migrations (such as social fragmentation and lost content) suggest ways that platforms might both support commitment and better support migration when it occurs.

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cover image Proceedings of the ACM on Human-Computer Interaction
Proceedings of the ACM on Human-Computer Interaction  Volume 4, Issue CSCW1
CSCW
May 2020
1285 pages
EISSN:2573-0142
DOI:10.1145/3403424
Issue’s Table of Contents
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Publication History

Published: 29 May 2020
Published in PACMHCI Volume 4, Issue CSCW1

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Author Tags

  1. Tumblr
  2. fandom
  3. fanfiction
  4. history
  5. online communities
  6. platform design
  7. policy
  8. social media
  9. usenet

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