skip to main content
research-article

Playful Engagement for Public Spaces: A Case Study on a Mall Escalator

Published:05 November 2021Publication History
Skip Abstract Section

Abstract

Designing embodied playfulness has been explored as a method for problem-solving. However, when thinking about deploying such an approach in public space activities, we often face many limitations regarding safety and ambiance, especially for bodily movements and behavior. To explore and address the challenges of deploying playfulness with restrained bodily movements in public spaces, we present a case study of an escalator augmented with auditory and visual feedback. An escalator in a public shopping mall has many limitations that require careful consideration in the design to maintain safety and avoid mistakes. We describe the challenges of our design strategy in order to complete the installation of a public escalator over five days. The results show that our approach significantly encouraged people to use the escalator, and also improved their manner of using it. Our work presents a successful method of treating the balance of social limitations and enjoyment that can affect human behavior in positive ways.

Skip Supplemental Material Section

Supplemental Material

V5iss498sVF.mp4

Supplemental video

References

  1. Milton Bradley Company. 1966. Twister . Board game. Hasbro, Rhode Island, U.S.Google ScholarGoogle Scholar
  2. Sultan A. Alharthi, Olaa Alsaedi, Zachary O. Toups, Theresa Jean Tanenbaum, and Jessica Hammer. 2018. Playing to Wait: A Taxonomy of Idle Games. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (Montreal QC, Canada) (CHI '18). Association for Computing Machinery, New York, NY, USA, 1--15. https://doi.org/10.1145/3173574.3174195Google ScholarGoogle ScholarDigital LibraryDigital Library
  3. Auckland Design Manual. [n.d.]. Public space safety guidelines . http://www.aucklanddesignmanual.co.nz/design-subjects/design-safety/designingforsafety/guidance/safetydesignsummarybysitetype/publicspaces Last accessed June 2021.Google ScholarGoogle Scholar
  4. Norzalita Abd Aziz, Ahmad Azmi M. Ariffin, Nor Asiah Omar, and Chin Evin. 2012. Examining the Impact of Visitors' Emotions and Perceived Quality towards Satisfaction and Revisit Intention to Theme Parks. Jurnal Pengurusan (UKM Journal of Management) , Vol. 35, 0 (2012). http://ejournal.ukm.my/pengurusan/article/view/1225Google ScholarGoogle Scholar
  5. J. Enrique Bigné, Luisa Andreu, and Juergen Gnoth. 2005. The theme park experience: An analysis of pleasure, arousal and satisfaction. Tourism Management , Vol. 26, 6 (2005), 833--844. https://doi.org/10.1016/j.tourman.2004.05.006Google ScholarGoogle ScholarCross RefCross Ref
  6. Staffan Björk and Jesper Juul. 2012. Zero-player games or: what we talk about when we talk about players. In Philosophy of Computer Games Conference (Madrid).Google ScholarGoogle Scholar
  7. Jean-Pierre Briot, Gaëtan HADJERES, and Franc cois-David Pachet. 2019. Deep Learning Techniques for Music Generation -- A Survey. Springer, Cham. https://hal.sorbonne-universite.fr/hal-01660772Google ScholarGoogle Scholar
  8. R. Caillois and M. Barash. 2001. Man, Play, and Games .University of Illinois Press. 2001027667 https://books.google.co.jp/books?id=bDjOPsjzfC4CGoogle ScholarGoogle Scholar
  9. L. Chim, C. L. Hogan, H. H. H. Fung, and J. L. Tsai. 2018. Valuing calm enhances enjoyment of calming (vs. exciting) amusement park rides and exercise . Emotion , Vol. 18, 6 (Sep 2018), 805--818.Google ScholarGoogle ScholarCross RefCross Ref
  10. City of Perth. 2019. Creating Safer Spaces: Design Guidelines to Reduce Crime and Antisocial . https://rgcopcorpweb920-cdn-endpoint.azureedge.net/-/media/Project/COP/COP/COP/Documents-and-Forms/Live-and-Work/Documents/Community-Services-and-Facilities/Creating-Safer-Spaces.pdf Last accessed June 2021.Google ScholarGoogle Scholar
  11. Mihaly Csikszentmihalyi. 1990. Flow: The Psychology of Optimal Experience .Harper & Row.Google ScholarGoogle Scholar
  12. Department of Sustainability and Environment Crime Prevention Victoria. 2005. The Safer Design Guidelines for Victoria . http://www.healthyplaces.org.au/userfiles/file/SaferGoogle ScholarGoogle Scholar
  13. DesignGoogle ScholarGoogle Scholar
  14. Guidelines%20Victoria.pdf Last accessed June 2021.Google ScholarGoogle Scholar
  15. Sebastian Deterding, Dan Dixon, Rilla Khaled, and Lennart Nacke. 2011. From Game Design Elements to Gamefulness: Defining "Gamification". In Proceedings of the 15th International Academic MindTrek Conference: Envisioning Future Media Environments (Tampere, Finland) (MindTrek '11). Association for Computing Machinery, New York, NY, USA, 9--15. https://doi.org/10.1145/2181037.2181040Google ScholarGoogle ScholarDigital LibraryDigital Library
  16. Chris Fox. 2017. INTERLOOP . https://studiochrisfox.com/projects/interloop Last accessed June 2021.Google ScholarGoogle Scholar
  17. Takayuki Fukusawa, Tomoya Morohoshi, and Toshiya Yui. 2019. Escalator Museum . https://www.roppongiartnight.com/2019/en/programs/12128 Last accessed June 2021.Google ScholarGoogle Scholar
  18. Sarah Gallacher, Jenny O'Connor, Jon Bird, Yvonne Rogers, Licia Capra, Daniel Harrison, and Paul Marshall. 2015. Mood Squeezer: Lightening up the Workplace through Playful and Lightweight Interactions. In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (Vancouver, BC, Canada) (CSCW '15). Association for Computing Machinery, New York, NY, USA, 891--902. https://doi.org/10.1145/2675133.2675170Google ScholarGoogle ScholarDigital LibraryDigital Library
  19. William R. Hazlewood, Nick Dalton, Paul Marshall, Yvonne Rogers, and Susanna Hertrich. 2010a. Bricolage and Consultation: Addressing New Design Challenges When Building Large-Scale Installations. In Proceedings of the 8th ACM Conference on Designing Interactive Systems (Aarhus, Denmark) (DIS '10). Association for Computing Machinery, New York, NY, USA, 380--389. https://doi.org/10.1145/1858171.1858244Google ScholarGoogle ScholarDigital LibraryDigital Library
  20. William R. Hazlewood, Nick Dalton, Paul Marshall, Yvonne Rogers, and Susanna Hertrich. 2010b. Bricolage and Consultation: Addressing New Design Challenges When Building Large-Scale Installations. In Proceedings of the 8th ACM Conference on Designing Interactive Systems (Aarhus, Denmark) (DIS '10). Association for Computing Machinery, New York, NY, USA, 380--389. https://doi.org/10.1145/1858171.1858244Google ScholarGoogle ScholarDigital LibraryDigital Library
  21. Eva Hornecker and Jacob Buur. 2006. Getting a Grip on Tangible Interaction: A Framework on Physical Space and Social Interaction .Association for Computing Machinery, New York, NY, USA, 437--446. https://doi.org/10.1145/1124772.1124838Google ScholarGoogle ScholarDigital LibraryDigital Library
  22. Gyuchan Thomas Jun, Fernando Carvalho, and Neil Sinclair. 2018. Ethical issues in designing interventions for behavioural change . (3 2018). https://repository.lboro.ac.uk/articles/Ethical_issues_in_designing_interventions_for_behavioural_change/9339233Google ScholarGoogle ScholarCross RefCross Ref
  23. Tero Karras, Samuli Laine, Miika Aittala, Janne Hellsten, Jaakko Lehtinen, and Timo Aila. 2020. Analyzing and Improving the Image Quality of StyleGAN. In 2020 IEEE/CVF Conference on Computer Vision and Pattern Recognition (CVPR). 8107--8116. https://doi.org/10.1109/CVPR42600.2020.00813Google ScholarGoogle Scholar
  24. Andrés Lucero, Evangelos Karapanos, Juha Arrasvuori, and Hannu Korhonen. 2014. Playful or Gameful? Creating Delightful User Experiences. Interactions , Vol. 21, 3 (May 2014), 34--39. https://doi.org/10.1145/2590973Google ScholarGoogle ScholarDigital LibraryDigital Library
  25. Louise Petersen Matjeka. 2020. The Move Maker - Exploring Bodily Preconditions and Surrounding Conditions for Bodily Interactive Play. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems (Honolulu, HI, USA) (CHI EA '20). Association for Computing Machinery, New York, NY, USA, 1--6. https://doi.org/10.1145/3334480.3381652Google ScholarGoogle ScholarDigital LibraryDigital Library
  26. Naohiro Matsumura, Renate Fruchter, and Larry Leifer. 2015. Shikakeology: designing triggers for behavior change. AI & SOCIETY , Vol. 30, 4 (2015), 419--429. https://doi.org/10.1007/s00146-014-0556--5Google ScholarGoogle ScholarCross RefCross Ref
  27. National Elevator Industry, Inc. 2019. Escalator Safety . http://www.neii.org/safety_escalator.cfm Last accessed June 2021.Google ScholarGoogle Scholar
  28. Kristina Niedderer, Rebecca Cain, Stephen Clune, Dan Lockton, Geke Ludden, Jamie Mackrill, and Andrew Morris. 2014. Creating sustainable innovation through design for behaviour change: full project report. (Jan 2014). https://hdl.handle.net/2134/17410Google ScholarGoogle Scholar
  29. Kristina Niedderer, Geke Ludden, Stephen Clune, Dan Lockton, James MacKrill, Andrew Morris, Rebecca Cain, Edward Gardiner, Martyn Evans, Robin Gutteridge, and Paul Hekkert. 2016. Design for Behaviour Change as a Driver for Sustainable Innovation: Challenges and Opportunities for Implementation in the Private and Public Sectors. International journal of design , Vol. 10, 2 (2016), 67--85.Google ScholarGoogle Scholar
  30. Marialena Nikolopoulou, Karen Martin, and Ben Dalton. 2016. Shaping pedestrian movement through playful interventions in security planning: what do field surveys suggest? Journal of Urban Design , Vol. 21, 1 (2016), 84--104. https://doi.org/10.1080/13574809.2015.1106913 https://doi.org/10.1145/3361524Google ScholarGoogle ScholarCross RefCross Ref
  31. Man Zhou, Dongqi Huang, Yaqing Hu, Lingyu Zhou, and Lin An. 0. Musical roads: design, construction and potential economic and safety benefits. Proceedings of the Institution of Civil Engineers - Transport , Vol. 0, 0 ( 0), 1--9. https://doi.org/10.1680/jtran.18.00136 showeprinthttps://doi.org/10.1680/jtran.18.00136Google ScholarGoogle Scholar

Index Terms

  1. Playful Engagement for Public Spaces: A Case Study on a Mall Escalator

            Recommendations

            Comments

            Login options

            Check if you have access through your login credentials or your institution to get full access on this article.

            Sign in

            Full Access

            • Article Metrics

              • Downloads (Last 12 months)58
              • Downloads (Last 6 weeks)7

              Other Metrics

            PDF Format

            View or Download as a PDF file.

            PDF

            eReader

            View online with eReader.

            eReader
            About Cookies On This Site

            We use cookies to ensure that we give you the best experience on our website.

            Learn more

            Got it!