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Why distance matters: effects on cooperation, persuasion and deception

Published: 16 November 2002 Publication History

Abstract

In this study, we examine how geographic distance affects collaboration using computer-mediated communication technology. We investigated experimentally the effects of cooperating partners being in the same or distant city on three behaviors: cooperation, persuasion, and deception using video conferencing and instant messaging (IM). Our results indicate that subjects are more likely to deceive, be less persuaded by, and initially cooperate less, with someone they believe is in a distant city, as opposed to in the same city as them. Although people initially cooperate less with someone they believe is far away, their willingness to cooperate increases quickly with interaction. Since the same media were used in both the far and near city conditions, these effects cannot be attributed to the media, but rather to social differences. This study confirms how CSCW needs to be concerned with developing technologies for bridging social distance, as well as geographic distance.

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cover image ACM Conferences
CSCW '02: Proceedings of the 2002 ACM conference on Computer supported cooperative work
November 2002
396 pages
ISBN:1581135602
DOI:10.1145/587078
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 16 November 2002

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Author Tags

  1. CSCW
  2. cooperation
  3. deception
  4. distance collaboration
  5. empirical study
  6. instant messaging
  7. video

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CSCW02
CSCW02: Computer Supported Cooperative Work
November 16 - 20, 2002
Louisiana, New Orleans, USA

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CSCW '02 Paper Acceptance Rate 39 of 193 submissions, 20%;
Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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  • (2024)Shared fate was associated with sustained cooperation during the COVID-19 pandemicPLOS ONE10.1371/journal.pone.030782919:9(e0307829)Online publication date: 26-Sep-2024
  • (2024)Achieving Symmetry in Synchronous Interaction in Hybrid Work is ImpossibleACM Transactions on Computer-Human Interaction10.1145/364861731:4(1-34)Online publication date: 19-Sep-2024
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